How is it that I make a small mistake and it is taken out of proportion. I was late for a meeting and it got escalated to get an instant feedback.

email is a very dangerous medium to communicate. Processing it and replying is very important. People take for granted that they have made the full communication after they have sent an email and presume that it has been understood.

Since we get volumes of these emails and calendar invites, it is very easy sometimes to miss something.

You need to be careful and process every email, pause, determine the response and the next action. This was a very important learning.

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