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Causes of conflict!

115/365: Anger Management Style #1
Causes of conflict - 115/365: Anger Management Style #1 (Photo credit: by Janine)
What are the causes of conflict? It is too late to think of the cause if you are already in a conflict. The best time to think of the causes of conflict is during peacetime so to speak. 

How many times have you made the same mistake repeatedly and triggered the causes of conflict? 

Given below are the common causes of conflict:

  • Mind reading – you assume negative things the other person is thinking about you and feel angry.
  • You are so self-centered that you fail to consider other person’s needs.
  • You are carrying a heavy baggage of hurts, insults, and suspicions.
  • Your Leadership and management styles are authoritarian.
  • Your Leadership and management styles do not leave any room for listening.
  • You are taking relationships for granted.
  • You are under tremendous stress, or you are unable to spot the stress in others.
  • You have a suboptimal Leadership and management styles.
  • You have poor conflict resolution skills.
  • Your empathy is so low that you are unable to put yourself in other’s shoes.
  • You have differences in values with others, and you are not even aware of it.
  • Your goals are misaligned with others, and you are pulling in different directions.
  • You have an inbuilt prejudice that you are not even aware of, and it is affecting your relationship with certain kinds of people repeatedly. 
  • You have very poor listening skills and most of the time you are not registering in what others say.
  • You are very selfish, and you are concerned only of your needs and wants.
These are some of the main causes of conflict. A lot of it has to do with your personality and some of it has to do with your Leadership and management styles.

The bad news is that you will find it difficult to change as these are hardened habits of behavior. However, the good news is that you can change if you are determined and work hard.


The first step you can take is to increase your awareness of these causes of conflict and resolve to remove the causes one by one. 

It will also be a good idea to go for some excellent training programs where they teach you leadership management styles that are based on sound leadership and management values.
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Communication strategy in a conflict-making the first move!

Two-way communication
Communication strategy - Two-way communication (Photo credit: @boetter)

Conflicts are a common place in modern day to day living. When was the last time you had a conflict and what was your communication strategy to resolve it? 

There are typical ways people react when they are in a conflict -read through the list while checking how many of these approaches you follow in handling conflict.

Strategy variations in handling conflicts are:
  • Withdrawal
  • Feeling sorry for yourself
  • Blaming yourself
  • Labeling yourself as a failure
  • Labeling others
  • Silent treatment
  • Mind reading
  • Shunning away from resolving the conflict
  • Passing sarcastic remarks
  • Attacking the other person at every opportunity
  • Planning and setting a trap
  • Complaining
  • Gossiping about the person you are in conflict with
  • Self-pity
  • Depression
  • Emotional outbursts
  • Indulging in fear
  • Open transparent two-way communication
The list can go on and on. Create your own list of behaviors that you use to cope with conflict. 

If you look at the list above, you will see that most of the strategies for dealing with a conflict move away from communication even though communication is the key to resolving conflict.

Conflicts can be resolved through open communication. You have to think through a communication strategy before you attempt to resolve the conflict. The biggest dilemma you will experience is the million dollars question “Who will make the first move?” The greatest temptation is to postpone resolving the conflict and hope things will get better. Conflicts rarely solve itself and there are great benefits if you make the first move to resolve the conflict.

The benefits are the following:
  • You will feel better because you are taking some action
  • Further conflicts will not pile up over the current one
  • You will have a great chance to diffuse the tension
  • You will be able to maintain the relationship and perhaps even grow it
  • You will get peace of mind
  • You will be in the driver’s seat
Your communication strategy should always be to be the first one to take the step to resolve the conflict. 

Even if you follow this one strategy you will end up resolving much more conflicts than others, and you will be at peace. 

Look back at all the conflicts you have had and how many of them, you took charge to resolve the conflict?

Commit today that in all conflicts in the future you will make the first move to resolve them.
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Resolving conflict through communication.

Communication
Communication (Photo credit: DailyPic)
Conflict situations constantly occur day in and day out. Think about the last conflict you were involved in. How did it go? Do you handle the conflict situations well? 

Communication is the key to resolve conflicts; however, conflict situations will lead to communication breakdown. Have you ever withdrawn from a person after a conflict? Withdrawing from a person after having a conflict and stopping all communications with that person is a common way people handle conflict. This is called thesilent treatment strategy, and it is one of the most destructive strategies you can adopt in a conflict situations.

There are consequences if you use the silent strategy to cope with a conflict situations. 

The consequences are given below:
  • Communication with that person you are in conflict with will come to a complete halt.
  • Relationship will begin to deteriorate.
  • Stress levels will run high when you meet that person, and this is more so if that person is a loved one.
  • There is danger of further conflicts occurring and piling up over the first conflict.
  • Conflict may reach to the point of no return and one more conflict may be the “last straw on the camel’s back.”
What must you do for resolving conflict? The first step is to resist the urge to adopt the “silent treatment” strategy. 
 

Here are some very powerful steps for resolving conflict:
 

  • Resolve to start the process of communication at an appropriate time.
  • Tell the person that he or she is very important for you and you are sorry that there is a conflict situation between him /her and you.
  • Acknowledge the feelings on both sides.
  • Tell the person that resolving conflict is very important for you.
  • Establish some ground rules for resolving conflict: there will be mutual respect, empathic listening and a win-win approach from both the sides.
  • Put all the elements and facts about the conflict on the table
  • Look at the conflict from the same side of the table and end up resolving conflict to the full satisfaction of that person and you.
As you can see communication is the key to resolve conflict. Get into the habit of establishing communication with the person you have had a conflict with at the earliest.
 

What do you think of this post? Please share it with others.


Are you the change agent in your life?

Rolê em Vila Velha - Praia de Itapoã
Are you the change agent in your life? - Rolê em Vila Velha - Praia de Itapoã (Photo credit: Lia Scarton Carreira)
You are living in turbulent times just like all of us are. The amount of change you are experience in your work as well as your personal life is much greater than what your ancestors might have experienced. 
Hence change management is not just for organizations; it is also for you and your family too. Change management is one of the most important skills you need to do day in day out. 
It is very vital that you add the role of a change agent to all other roles you are playing. The role of a change agent is a very important role, and a role that you will have to play throughout your life.
 
The definition of a change agent: Change agent is a person who will facilitate the change within an organization or a team. 

Applying this definition to your life you need to find out who is in charge of change management in your life?

Who is the change agent in your life? Have you ever thought about this very important subject? Many people have consciously or unconsciously abdicated this role to others.

Here are a few questions you need to ask yourself to ensure effective change management in your life:
  • Are you aware of the concept of change management?
  • Who is the change agent in your life?
  • Who are the people who are calling the shots in your life?
  • How many times have you played the role of a change agent in your life?

Playing the role of a change agent means that you are taking charge of your life and being responsible for all aspects of your life. It is one of the most important roles you will ever play.

Here is an exercise for you to do after you read this post. 

Take an inventory of all the events that have brought about major changes in your life and make a detailed list of them. Ask yourself how many of these change events you actively participated as a change agent? You may be surprised at the results!

Take charge and be the change agent in your life! 
 
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Role model

Who is your Role Model?
Role model-Who is your Role Model? (Photo credit: MARUYAMA Takahiro)

A role model can lead you to success or failure. Have you ever paused and checked how many role models you follow? It is a very useful exercise. 

Before you read any further make a role model list of all the people who have influenced you silently. You must start from your earliest memory. 

Against each of the names, you have come up with write the influence he or she has had on you. Put a cross mark on all the people who have influenced you negatively.

Ask yourself the following questions:

How many of the people you listed do you follow as a role model?
  • Which role model has had the maximum impact on you?
  • Which role model has the most negative influence on you?
  • What are the impacts of each role model on your current behavior, aspirations and goals?
  • Which role model do you want to stop imitating?
  • Which role model do you want to start imitating more intensely?
Bad role model consequences:
  • Bad role model can create bad habits in you
  • Bad role model can destroy your self-esteem
  • Bad role model can have negative influence on you lifelong
  • Bad role model often works silently leading you to failure
Do a thorough analysis and you will be amazed at how many decisions you have taken in the past either consciously or unconsciously imitating role models. Don't let negative role models lead you to by lanes of failure.

This exercise will also alert you to be careful while imitating others in the future.

A role model is very essential for everyone. This is especially true if you have children. 

Ensure that your child is always having a role model that will inspire him or her to success.


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Competitive advantage

WAIKIKI, HI - NOVEMBER 12:  Panel member Johns...
Competitive Advantage (Image by Getty Images via @daylife)

Ten powerful tips for competitive advantage for your company. 

How do you get a competitive advantage and make the products and/or services of your company sell like hot cakes? You may be a head of a start up company or a seasoned CEO of a large company wanting to create breakthrough products that will bring a lot of revenue for your company. 

There is a way to nurture and evolve your product to the point that it gets a mind of its own and grows in sales exponentially. An example of such a product is Facebook. In this highly changing global environment the half-life of your competitive advantage is very short.
 
Here are some tips that will get you started and help you to maintain and increase your competitive advantage :
  1. Acknowledge that your product can be improved in different ways
  2. Listen to your customer for clues of the kind of value addition they are looking for
  3. If it is a new product, allow at least six months to one year for the concept of the product to evolve
  4. Be aware of the product and scan the environment constantly
  5. Capture all the ideas with respect to the product-good, bad, and brilliant
  6. Piggy back on others invention
  7. Whenever you come across a new idea, an invention, or a market immediately try to correlate it to your product
  8. Nurture, modify and finalize the product after preset attempts
  9. Trust your intuition to tell you when your product is ready for the launch or the redesign
  10. Take these steps and give yourself sufficient time to evolve the product into something your competitor will find it very difficult to emulate.
The same steps can be applied to a service offering.

I would recommend a training program to start you on this journey and get you quick results.

You can get the training program here: 

http://ude.my/wNUYps

Start applying this to a select number of products in your company, and you will find that your competitive advantage soaring high. 

This approach should become a part of your long term strategy to develop and maintain your competitive advantage.
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Conflict avoidance with loved ones.


Conflict avoidance with loved ones.

Do you frequently get into conflict situations with your loved ones? If your answer is affirmative, then you need to take stock of what is happening. While it is good to bring out differences in the open and resolve conflict situations, it is also necessary to strive for conflict avoidance


Conflict avoidance means those conflict situations that arise because of your negligence and carelessness


Here are some typical examples of negligence: 

  • Forgetting to cap the toothpaste 
  • Forgetting to say, “Good Morning” if that is your habit 
  • Not informing that you are coming home late 
  • Not keeping your promises 
  • Not listening when your spouse is talking to you 
  • Saying, “No” without thinking 

The list can go on. What you need to do is come up with a list like the one above. It is a good idea to keep a log book to note down all the triggers that precipitate conflict situations


After observing for a week or two you will be able to consolidate the main reasons for the conflict. This list of main reasons can be used for conflict avoidance.


Once you have an accurate list, you can begin to examine it carefully. Apply the Pareto Principle if the list is a long one.  What are the 20% of the causes that trigger 80% of the conflict situations? 


Choose three items from the prioritized list and begin to work upon them for conflict avoidance. 


You will very soon see the magic that begins to happen in terms of this strategy of conflict avoidance.